URGENT | Employee Brown Bag Card Issue and Next Steps
Yesterday, around 6pm EST, all Chipotle employees’ remaining Brown Bag card balances were inadvertently wiped to zero dollars due to a technical issue (note that ...
UPDATE: New Restaurant Opening (NRO) Rewards Issues
The technical issue at 25 NROs (1.23.24 Pre-Read) where in-restaurant scans and retro credit were not working has been fixed.
We may see some guests still ...
Updated Rewards Materials
The category Rewards Issues > Point Inquiry < 24 Hours has officially been updated in both Salesforce and the chat SF Widget!
Attached you will also ...
Updated MRM 2.16.24
Attached you will also find the updated MRMMore information: https://docs.google.com/spreadsheets/d/1dejK2kc6a7a8IGbk9vop-UzKj8WVajjJ/edit?usp=sharing&ouid=104896452467429423173&rtpof=true&sd=true ...
Updated Check Request > $100 Process
When submitting check requests in an amount greater than $100, we always need to send over proof of purchase.
Moving forward, please send this documentation to ...
Update: Chipotle Goods Vouchers
As many of you may have noticed, we’ve seen an increased number of guests encountering issues with redeeming and using Chipotle Goods vouchers from our ...
Updated Donation Snippet
We’ve made an update to our Donation Link snippet in the Starter Library snippet group:
“Thanks for reaching out in regard to a donation! Our ...