CHIPOTLE-FAQ's / December Updates SSR Answer: REMINDER TO ALL: Agents are to never ever work illness at all. Agents should be probing before offering compensation, so ...
CHIPOTLE-FAQ's When to Use the FO – Rock/Pebble SSR category Answer: Friendly reminder that the FO – Rock/Pebble SSR category should only be used when a guest claims they actually found ...
ClearInsight All-In-One Call Job Aid / Call Flow and Script Answer: Greeting
Hello! Thank you for calling Chipotle Customer Care. My name is [representative’s first
name].Who am I speaking with?
Call Back?
Hello! This is ...
CHIPOTLE-FAQ's Alleged Foreign Object Cases Answer: To help clear up confusion about which AFO cases agents should and should not work, we’ve been
working with the ...
CHIPOTLE-FAQ's REFRESHER: Stem/Sticker/Leaf Cases Answer: Reminder that guests may frequently see the following items in their meals, but they are not foreign objects:
Avocado Skin
Avocado Pit
Avocado ...