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  • CHIPOTLE-FAQ's
    Extras Badges Display Issue
    Answer: Rewards members are currently only able to see 50 Extras badges on their accounts. Other Rewards members with less than 50 ...
  • ClearInsight
    All-In-One Call Job Aid / Call Flow and Script
    Answer: Greeting Hello! Thank you for calling Chipotle Customer Care. My name is [representative’s first name].Who am I speaking with? Call Back? Hello! This is ...
  • CHIPOTLE-FAQ's
    Rewards Update: Restoring Expired Points
    Answer: Traditionally when guests reach out regarding their expired points, we ask them to make a Rewards-qualifying purchase before we can ...
  • CHIPOTLE-FAQ's
    Rewards Exchange: Free Entrée Issue
    Answer: We’ve noticed a trend the past two weeks of Rewards members exchanging their points for free entrees and not receiving ...
  • CHIPOTLE-FAQ's
    Updated Rewards Materials
    Answer: The category Rewards Issues > Point Inquiry < 24 Hours has officially been updated in both Salesforce and the chat ...
  • Brooks Brother
    My Brooks Brothers Rewards?
    Answer: https://www.brooksbrothers.com/on/demandware.store/Sites-brooksbrothers-Site/en_US/Rewards-InfoMore information: https://www.brooksbrothers.com/on/demandware.store/Sites-brooksbrothers-Site/en_US/Rewards-Info ...
  • CHIPOTLE-FAQ's
    Update: Chipotle Goods Vouchers
    Answer: As many of you may have noticed, we’ve seen an increased number of guests encountering issues with redeeming and using ...
  • CHIPOTLE-FAQ's
    TODAY Chipotle Challenger Series: TEKKEN 8
    Answer: This year’s Chipotle Challenger Series event features TEKKEN 8, and will be hosted in partnership with PlayStation Tournaments directly on ...
  • CHIPOTLE-FAQ's
    Rewards Enrollment Promos
    Answer: Any guests who enroll in Chipotle Rewards (US or CAN) between today Monday, January 8th and Thursday, February 1st will ...
  • CHIPOTLE-FAQ's
    New Restaurant Opening (NRO) Rewards Issues
    Answer: There are 25 NROs that aren’t getting Rewards activity into CrowdTwist at this time, meaning that POS scans do not ...