ClearInsight All-In-One Call Job Aid / Call Flow and Script Answer: Greeting
Hello! Thank you for calling Chipotle Customer Care. My name is [representative’s first
name].Who am I speaking with?
Call Back?
Hello! This is ...
CHIPOTLE-FAQ's Creating New Accounts & Cases in Salesforce Answer:
Creating New Accounts
Before creating a new Account for a guest in Salesforce, ALWAYS search to make sure the
guest does not ...
CHIPOTLE-FAQ's Rewards Enrollment Promos Answer: Any guests who enroll in Chipotle Rewards (US or CAN) between today Monday, January 8th and Thursday, February 1st will ...
CHIPOTLE-FAQ's New Restaurant Opening (NRO) Rewards Issues Answer: There are 25 NROs that aren’t getting Rewards activity into CrowdTwist at this time, meaning that POS scans do not ...
CHIPOTLE-FAQ's Extras Badges Display Issue Answer: Rewards members are currently only able to see 50 Extras badges on their accounts.
Other Rewards members with less than 50 ...
CHIPOTLE-FAQ's Rewards Exchange: Free Entrée Issue Answer: We’ve noticed a trend the past two weeks of Rewards members exchanging their points for free entrees and not receiving ...